Services

NETSUITE SOLUTIONS CONSULTING

We will help you determine if our products are right for you.  Some companies have their own evaluation process.  If you do we will work with you to provide information to fulfill your requirements. For those without a formal process we will provide information and demos up front to assist you in your selection process. Whether or not you have a formal process, there is one area that needs to be started early. That is the Return on Investment (ROI) analysis. Simply stated: will you get more value out of your new ERP system than the costs incurred.

We address the “Elephant in the room” – Pricing – up front. You will find that NetSuite is priced higher than many of its competitors, but for many companies it is also the product with the lower cost. How can that be? That’s because there is a difference between price and cost. Price is a one time commitment. Cost is the continuing effect of that decision. Here are some of the areas where our clients have seen the greatest cost savings and revenue increases:

1. Reduction in financial close: 40 to 70 percent
2. Reduction in IT costs: 45 to 75 percent
3. Reduction in inventory costs: 20 to 30 percent
4. Increased order processing efficiency: 45 to 75 percent
5. Improved outstanding Accounts Receivable: 10 to 20 percent
6. Increased Revenue: 2 to 10 percent

Back to talking about Return on Investment, if your projected yearly return on investment is not at least 2 times your cost, we will recommend that you reconsider your purchase. 

NETSUITE IMPLEMENTATION

We specialize in implementation of NetSuite for small, growing companies.  We have developed implementation strategies to provide the following:

1. Accelerated Implementation: Start to Go Live in under 90 days – with many under 45 days!
2. Dashboard configuration: We will make sure that all roles in use have have custom dashboards designed around their needs and requirements.
3. Reports and Searches: NetSuite comes with hundreds of standard reports, but we will add extra reports and searches that will enhance your system.
4. Customization: We will provide customizations that are part of the Scope of Work.  These can include additional fields, forms, tables, menus, and workflows.
5. Education and Training: We are with you every step of the way with administrative and user training – before, during, and after Go Live.

CONTINUING SUPPORT

Through our WAC ProActiveCare plans we provide after the sale unlimited help desk, incident support cases, and employee education sessions for our customers who use NetSuite. Gone are the days when a meter starts running the minute a support call is answered! We want clients to call us anytime they have a question.